Features:

• With our chat software provide Support from ANY computer ANYWHERE with no additional software installation
• Online/Offline icons - Customized
• Canned Responses
• Canned Commands
• Support Rep Can Handle Multiple Requests
• View where visitor has been on your site when they chat
• UNLIMITED Departments
• UNLIMITED support reps per Department
• Assign support reps to multiple departments!
• Transfer calls to other support reps
• Load balancing to evenly distribute calls to online support reps per department! Request polling from support rep to support rep!
• UNLIMITED Seats (support reps)
• PUSH Webpages
• Sound Request Alert
• NO Banners!
• Leave a Message
• Log Transcripts
• Print Transcripts
• Search Transcripts
• Capture Visitor Data
• Daily Request Reports
• Supports different languages
• Notification when visitor has left chat session