PHPLive Product Details

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Features:

• Real-time Chats
• Multiple Chat Requests
• Operator-to-Operator Chats
• "Party is typing" Notify
• Email Signature
• Auto Save Transcripts
• Search Transcripts
• Department Share Transcripts
• Email Transcripts
• Capture Visitor Data
• Ad Tracking (Track'it)
• Track Visitor Refer URL
• Initiate (Proactive) Chat
• PUSH HTML pages
• Operator Console Monitor
• Operator Online/Offline Activity Monitor
• Department Chat Icons
• TEXT LINK to support
• Remote Administration
• Time Zone Setup
• Spam Blocking
• Operator Rating System
• Visitor Traffic Monitor
• Daily Request Reports
• Log Transcripts
• Hidden Departments
• Traffic Monitor Refresh Rate
• Knowledge Base (FAQ) Integration
• Assign Operator to Multiple Departments
• Operator Auto-Reconnect
• Canned Responses
• Canned Commands

Screenshots:

A complete list of features and side-by-side comparisons are available on the Live Chat Support Software Review HomePage.

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