Software » Internet / Ecommerce » Live Chat Support Software Review
2016 Best
Live Chat Support Software Review
REVIEWS AND COMPARISONS
Displaying 2 - 10 of 10 « prev | next »
Ratings
Overall Rating
Administrator Toolset
Customer Chat
Integrations
Help & Support
9.75
9.28
8.82
8.73
8.45
8.40
7.48
7.15
6.60
5.00
10.00
9.38
9.38
9.38
9.38
9.38
9.38
9.38
8.75
2.50
9.38
8.75
7.50
7.50
9.38
8.75
8.75
7.50
3.75
7.50
10.00
9.63
9.63
8.75
6.88
6.25
3.75
2.50
6.88
5.00
9.38
9.63
8.75
10.00
6.25
9.38
6.25
10.00
6.88
6.25
Rankings
Displaying 2 - 10 of 10
Live Chat Support Software Review
Pricing
Name of Reviewed Product Level
?
Live Chat
Basic
Team
Pro
Basic
Engage
Standard
AliveChat
Lite
Premium
1 Operator per Month
?
$21
$14
$39
$49
$39
$80
$40
*
$29.95
$31.84
5 Operators per Month
?
$105
$70
$195
$245
$195
$400
$200
$110
$59.80
$159.20
Additional Operators per Month
?
$21
$14
$39
$49
$39
$80
$40
$20
$9.95
$31.84
Administrator Toolset
Customizable API
?
 
 
Track Visitor Footprint
?
 
Track Visitor Referrals
?
 
Geographic Location
?
 
IP Address Blocking
?
 
Agent Monitoring & Stats
?
 
 
 
 
 
 
 
 
Customer Chat
Real-Time Translation
?
 
 
 
 
 
 
 
Document Sharing
?
 
Foreign Language Option
?
 
 
 
Co-Web Browsing
?
 
 
 
 
 
Video Chat
?
 
 
 
 
 
 
 
 
Integrations
Salesforce
?
 
$
 
$
NetSuite
?
 
 
 
 
 
$
 
Zendesk
?
 
 
 
$
 
SugarCRM
?
 
 
$
 
$
 
Facebook
?
 
 
$
Help & Support
Email/Form
?
 
 
Tutorials
?
 
FAQs
?
 
24-Hour Live Chat
?
 
*